FREQUENTLY ASKED QUESTIONS

Fresh answers to your questions

GETTING STARTED

nuud is a natural pre-odorant cream that prevents odor before it starts. Unlike traditional deodorants that mask smell or antiperspirants that block sweat, nuud uses micro silver to naturally stop the bacteria that cause odor.

Key benefits:
• Works for 2-7 days per application
• Lets you sweat naturally (no blocked pores)
• 100% vegan, no aluminum, parabens, or harmful chemicals
• Won't stain your clothes

nuud is a deodorant, not an antiperspirant. This is an important difference:

Antiperspirants block your sweat glands with aluminum salts, preventing you from sweating. This can interfere with your body's natural temperature regulation.

nuud (deodorant) lets you sweat naturally while preventing odor by stopping the bacteria that cause smell. You'll still perspire, but you won't smell.

Most people apply nuud 2-3 times per week, though it varies by person.

Finding your rhythm:
• Start by applying every other day
• Once you notice nuud working well, extend to every 3 days
• Keep adjusting until you find what works for your body
• Some people only need to apply once a week!

Pro tip: The longer you use nuud, the less often you'll need to apply it.

Use a pea-sized amount per armpit. That's it!

nuud is super concentrated, so a little goes a long way. Using too much won't make it work better and can feel uncomfortable. If you find it's too oily, you're probably using too much.

With the new formula:
Because it's thicker now, squeeze the tube gently to avoid getting too much at once.

Both use the same effective micro silver formula. Choose based on your preference:

Cream: Rub in with fingers, rich and moisturizing texture, best for precise control and dry skin

Sticks: Swipe on directly, firmer with less oily feel, best for quick application and on-the-go

nuud works for the vast majority of people! Based on feedback from thousands of customers, most people only need to apply 2-3 times per week.

Why it might vary: Everyone has a unique "microbiome" of bacteria on their skin. For most people, nuud's micro silver effectively reduces odor-causing bacteria. In rare cases (less than 5%), someone's particular bacterial mix might not respond as well.

Give it time: Your body may need 1-2 weeks to adjust when switching from traditional deodorants, especially antiperspirants.

PRODUCT & INGREDIENTS

nuud contains only 10 simple, natural ingredients:

Active ingredient: Micro silver (prevents odor-causing bacteria)

Base ingredients: Coconut oil, almond oil, carnauba palm wax, and other certified natural ingredients that keep the micro silver in place on your skin.

What's NOT in nuud:
• No aluminum
• No parabens
• No alcohol
• No fragrances or perfumes
• No animal-derived ingredients (100% vegan!)

Micro silver is our star ingredient – it's what makes nuud so effective without blocking your pores.

What it is: Pure metallic silver in microscopic particles (much larger than "nano" particles). Silver has been used safely for centuries in things like cutlery and jewelry.

Why it's safe:
• The particles are too large to penetrate your skin
• It only works on the surface to reduce bacteria
• No nanoparticles that could enter your body

What changed? We updated our formula to be thicker and more concentrated, addressing rare cases of follicle clogging while maintaining the same effectiveness.

Key improvements:
• More concentrated formula
• Better for sensitive skin
• Same micro silver effectiveness

Application tip: Because the new formula is thicker, squeeze the tube gently to avoid using too much. You still only need a pea-sized amount per armpit.

Yes! nuud is 100% vegan and cruelty-free.
• No animal-derived ingredients
• Never tested on animals
• All ingredients are plant-based or mineral-based

Yes! nuud is 100% safe for pregnant women and breastfeeding moms.

nuud contains no harmful chemicals and uses only natural ingredients. The micro silver particles don't penetrate your skin, so nothing enters your body or bloodstream.

This is completely normal! nuud is made with natural oils that can separate when the tube sits still for a while.

Quick fix:
• Shake the tube gently
• Knead it between your fingers for a few seconds

The oils will remix and the product will work perfectly. This doesn't affect nuud's effectiveness at all.

APPLICATION & USAGE

Simple 3-step process:

1. Clean & dry: Wash your armpits with soap and dry them completely
2. Apply: Squeeze out a pea-sized amount and gently rub into each armpit
3. Let it absorb: Give it a moment to sink in before getting dressed

Best time to apply: At night before bed, so it has time to work while you sleep.

When switching from traditional deodorants (especially antiperspirants), your body needs time to adjust.

What to expect:
• Your body may sweat more initially (your pores are opening up!)
• You might smell more for the first few days
• This is temporary – usually 1-2 weeks

How to make it easier: Start using nuud on the weekend, wash your clothes thoroughly to remove old bacteria, be patient with your body's detox, and apply every other day until your body adjusts.

Yes! nuud is waterproof, like sunscreen.

Once applied, you can shower, swim, exercise, or sweat as much as you want. The oil-based formula doesn't wash off with water.

Exception: If you scrub or exfoliate your armpits vigorously, you might remove some of the product. In that case, just reapply.

Wait a bit! Give your armpits at least 30-60 minutes to recover after shaving.

Shaving can irritate your skin and open tiny cuts. Applying nuud (or any deodorant) immediately after can cause stinging or irritation.

Best approach: Shave in the morning, apply nuud at night. Or shave at night and apply the next morning.

ORDERING & SHIPPING

We ship worldwide with carbon-neutral delivery!

Current shipping restrictions: We currently cannot ship to: United States (temporarily), Russia, Martinique, Guadeloupe, Guyana, Reunion, St Martin, South Africa, and UAE.

Delivery times:
• Belgium/Netherlands: 1 week
• EU (except Spain, Greece, Turkey): 1-2 weeks
• Spain, Greece, Turkey, Canada: 2-3 weeks
• Rest of world: 3-4 weeks

Starter Pack: 15ml tube – lasts 6-7 weeks (€14.99)
Smarter Pack: 2x 20ml tubes – lasts 3-4 months (€26.99, saves 25%)

Why the price? nuud contains micro silver, which costs about 1000x more than the aluminum in traditional deodorants. But because it's so concentrated and lasts so long, the cost per day is actually similar to regular deodorants.

Good question! We use the same tube size for both our 15ml and 20ml products. If you ordered a 15ml tube (Starter Pack), it will look partially empty because it's in a 20ml tube.

How to check: Look at the back of your tube – it will show either "15ml" or "20ml" clearly printed.

Don't worry – you're getting exactly the amount you ordered! And remember, because nuud is super concentrated, even 15ml lasts 6-7 weeks for most people.

TROUBLESHOOTING

If you experience irritation: Stop use immediately and let your skin recover completely.

Common causes: Applying too soon after shaving, using too much product, allergic reaction to an ingredient, or applying to damaged skin.

Once skin is healed: Try a patch test on inner elbow before using on armpits again. If irritation returns, nuud may not be suitable for your skin type. Contact us for a refund at info@nuud.care.

This is totally normal! If you've been using antiperspirants, your sweat glands have been blocked for years.

What's happening: Your pores are opening up and your body is releasing the aluminum "plugs" that were blocking them. This can make you sweat more initially.

How long it lasts: Usually 1-3 weeks. Your body will regulate back to normal once the detox period is over.
Remember: Sweating is healthy! nuud prevents odor, not sweat – and that's a good thing for your body.

SUSTAINABILITY & VALUES

Every single nuud order ships 100% CO2 neutral (certified).

We offset all emissions from transportation, so your nuud arrives with a carbon footprint of zero. Because protecting your armpits and protecting the planet go hand in hand.

Our tubes are made from sugarcane plastic – a renewable, sustainable alternative to petroleum-based plastic.

Why sugarcane?
• Absorbs CO2 while growing (4kg CO2 per 1kg sugarcane!)
• Requires minimal farmland due to high density
• Uses only rainwater and natural fertilizer
• Much lower environmental impact than traditional plastic

Why isn't the cap sugarcane? We've tried! Unfortunately, sugarcane plastic isn't yet strong enough for the cap mechanism. We're actively researching alternatives and will switch as soon as technology improves.

Still need help?

We're here for you. Get in touch and we'll respond within 24 hours.

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